Learn how to set goals, objectives and put development plans together with your staff.

Elicit your staff’s motivations, values, and beliefs and discover how to tailor your connection with them. Your goal will be to motivate them to do an outstanding job in all that they do. Find out how to manage under-performers.

Course curriculum

  • 01

    Motivation and Engagement

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    • Introduction
    • What Motivates People
    • Six Facets of Employee Engagement
    • Anyone Can Make a Difference
    • Why People Lose Motivation
    • Moments of Motivation and Engagement
    • Generations and Engagement
    • Motivation and Engagement Wrap-up
    • Motivation and Engagement Exercise
    • Thank You For Joining Us
  • 02

    Exercises & Resources

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    • Mod 6 10 Simple Questions
    • Mod 6 Handy Skills
    • Mod 6 Herzberg's Motivation and Hygiene Factors
    • Mod 6 Active Listening
    • Mod 6 Active Listening Exercise
    • Mod 6 Word Picture How We Are Going to Implement What We Learned
    • Mod 6 Phil's Library of Books
  • 03

    Additional Resources

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    • Mod 6 Intro Script
    • Mod 6 What Motivates People Script
    • Mod 6 The 6 Facets of Employee Engagement
    • Mod 6 Anyone Can Make a Difference in Their Workplace Script
    • Mod 6 Why People Lose Motivation and What to do About it Script
    • Mod 6 Moments of Motivation and Engagement Script
    • Mod 6 Engagement and Generations Script
    • Mod 6 Herzberg’s Motivation & Hygiene Factors Exercise Script
    • Mod 6 Outro Script
  • 04

    Collecting Your Module 6 Certificate

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    • How to Claim Your Certificate