How can you help your team members develop?

Learn how to coach and give feedback to your team members and help their personal and professional development. Examine different models of coaching and how to give positive and constructive feedback. You will apply various methods to fit the situation, i.e. formal coaching sessions, on the job coaching, reviews, etc

Course curriculum

  • 01

    Coaching and Mentoring

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    • Introduction
    • What is Coaching?
    • How Adults Learn
    • Mod 5 The Stages of Learning
    • Mod 5 Learning Style Questionnaire
    • Three Types of Coaching
    • The Power of Hard Goals
    • Active Listening
    • Coaching And Mentoring Wrap Up
    • Coaching And Mentoring Exercsie
  • 02

    Exercises & Resources

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    • Mod 5 Castaway Luxuries
    • Mod 5 My Initial Hobby
    • Mod 5 Coaching Activity
    • Mod 5 Coaching Activity TRUE or FALSE
    • Mod 5 Coaching Session Observer Sheet
    • Mod 5 The 70 20 10 Model
    • Mod 5 The Coach’s Toolkit of Powerful Questions
    • Mod 5 Word Picture
    • Mod 5 Phil’s Library of Books
  • 03

    Additional Resources

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    • Mod 5 Intro Script
    • Mod 5. What Is Coaching Script
    • Mod 5 How Adults Learn Script
    • Mod 5 Three Types of Coaching Script
    • Mod 5 Active Listening Script
    • Mod 5 The Power of Setting HARD Goals Script
    • Mod 5 Coaching Activity Exercise Script
    • Mod 5 Outro Script
  • 04

    Collecting Your Module 5 Certificate

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    • How to Claim Your Certificate